The SuperOps alternative built by MSPs
Modern PSA, RMM, docs, uptime monitoring, automation, AI and more in one intuitive, affordable platform. Move from SuperOps seamlessly, step by step.
- 14-day free trial
- No credit card
- No lock-ins
- From $99/user/mo
- Devices and monitoringmoves toRemote ManagementStep 1
- Client documentationmoves toDocumentationStep 2
- Tickets and contactsmoves toTicketingStep 2
- Contracts and invoicesmoves toBillingStep 3
- AI & Automation
- Projects
PSA, RMM, docs and billing on one record
Tickets, devices, docs and billing share one record, so nothing gets keyed in twice or lost between tools.
- The alert becomes the ticket, against the same asset
- Docs sit beside the assets they describe
- Billing reads from the system that did the work
Fast, modern and built for teams
Client work, done right
Track and manage everything you do for clients, from tickets to billing, docs, forms and a client portal.
Automation built in
Automate routine tasks, see system health in real time and connect the tools you already use.
Sentiment Analysis
Score the mood of each inbound comment and notify the right people before issues escalate.
AI replies and shortcuts
Write your own prompts for replies and run routine actions in one click.
Email support
Talk to clients by email or chat.
Team collaboration
Team inboxes, internal notes and mentions, in real time.
Sync client data
Bring in users, licenses, security groups and more from Microsoft 365.
Integrations
Connect Huntress, Pax8, CIPP, 1Password and more.
Switching from SuperOps, one step at a time
You don't have to migrate anything to evaluate it.
- 01
Start with monitoring
Deploy the agent to a handful of machines on one client. Monitoring and remote access work the same day.
- 02
Bring the service desk across
Once you trust it, move tickets, contacts and documentation over.
- 03
Move billing last
Contracts and invoices come over once everything else is running.
Six tools, one login
PSA, RMM, documentation, billing, automation and integrations, with one record behind all of them.
Ticketing (PSA)
Tickets, forms and a client portal, connecting you and your clients.
Learn moreRemote Management (RMM)
Monitor every system and device, and manage all of it remotely.
Learn moreDocumentation
Client docs and passwords, organized and ready when you need them.
Learn moreBilling
Invoices, bundles and contracts, with missed billable work flagged for you.
Learn moreAutomation
Rules, schedules and shortcuts that take routine work off your team.
Learn moreProjects
Multi-step client work with tasks, timelines, checklists and time tracking.
Learn moreGorelo AI
Technician-first AI across tickets, devices and docs. It does the legwork, and your techs make the call.
Learn moreWhat MSPs say about Gorelo
“The frequency of feature releases is absurdly good and the product is super easy to use. Can't recommend it enough!”
“We are with Gorelo. It's refreshing. Layout is awesome. Very easy on the eye, and it's getting regular updates.”
“I'm pleasantly surprised how smooth everything else is when it comes to product/invoice sync and bundling, rmm, etc.”
“Despite the fact that Gorelo is still a toddler, the functionality available already surpasses the 'seasoned' PSA/RMM we were using.”
“What I can say is they are constantly improving and updating Gorelo and also really do listen to their clients.”
“Quite honestly, I wish Gorelo has come to the market a few years earlier. This has been such a breath of fresh air.”
Move from SuperOps to Gorelo
Start with monitoring on one client, then bring the rest across when you’re ready.
- 14-day free trial
- No credit card
- No lock-ins
- From $99/user/mo