Pricing

Plans and pricing

One plan with everything included. Priced per technician. Pay monthly or yearly, in USD or AUD, with no lock-in contracts.

Plans

Everything included

Full Platform Access Most popular

Everything Gorelo offers, for the technicians who run your service desk.

$99USD /user/month
billed yearly

or $149 billed monthly

  • Ticketing (PSA)
  • Remote Management
  • Documentation
  • Billing
  • AI & Automation
  • Projects
  • SSO with Microsoft Entra
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Flexible license

PSA Only

Service and financial workflows, without remote management.

$59USD /user/month
billed yearly

or $79 billed monthly

  • Ticketing (PSA)
  • Remote Management (not included)
  • Documentation
  • Billing
  • AI & Automation
  • Projects
  • SSO with Microsoft Entra

Needs the organization owner on Full Platform.

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Flexible license

Co-Managed

Service delivery and remote management for a single client.

$39USD /user/month
billed yearly

or $49 billed monthly

  • Ticketing (PSA)
  • Remote Management
  • Documentation
  • Billing (not included)
  • AI & Automation
  • Projects
  • SSO with Microsoft Entra

* For a single client only.

Needs the organization owner on Full Platform.

Get started
  • 14-day free trial
  • No credit card
  • No lock-ins
  • From $99/user/mo
Calculator

How much would Gorelo save you?

Adjust the sliders in our ROI Calculator to find out how much Gorelo would cost your MSP.

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2
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The organization owner needs a Full Platform license, so there is always at least one.

Your estimate

$613USD per month

$7,356 a year, billed yearly

    Start free trial

    14-day free trial · No credit card required

    Compare plans

    What each plan includes

    Flexible licenses suit larger teams where not everyone is technical.

    FeatureFull PlatformPSA OnlyCo-Managed
    Ticketing (PSA)IncludedIncludedIncluded
    Remote ManagementIncludedNot includedIncluded
    DocumentationIncludedIncludedIncluded
    BillingIncludedIncludedNot included
    AI & AutomationIncludedIncludedIncluded
    ProjectsIncludedIncludedIncluded
    SSO with Microsoft EntraIncludedIncludedIncluded
    ClientsAllAllOne
    Price per user per month (USD, annual plan)$99$59$39
    What it replaces

    One price. Everything in it.

    A best-in-class PSA, RMM, remote access and documentation platform in one, for $99 a technician. One invoice, with no lock-in.

    Running separate toolsRunning Gorelo
    An alert fires in one system, the ticket lives in anotherThe alert becomes the ticket, against the same asset
    Remote access is a separate license and a separate consoleRemote control and file explorer are built in
    Time logged in one tool, invoiced from anotherBilling reads from the system that did the work
    Client documentation in a wiki nobody updatesDocs sit beside the assets they describe
    Multiple vendors, multiple renewals, multiple support queuesOne platform
    Integrations you maintain yourselfIntegrations that simply work with what you use
    Customers

    What our customers say

    “The user-friendly GUI, overall performance, and abundance of functionality offered by Gorelo, all at a reasonable price, appeal to me. Additionally, the product’s development team is motivated, receptive, and committed to expansion.”

    Jake HylenhallOutside Tech

    “We tried Gorelo and set up the basics in a weekend. With Gorelo, we can track all our tasks, including admin, and it integrates with Xero seamlessly, eliminating the need for third-party tools. Their dev team is responsive and the interface is user-friendly.”

    Russell HurrenZero Point Networks

    “We had been through many PSAs and individual SaaS apps till we came across Gorelo. What a breath of fresh air! Our techs and managers finally enjoy using a PSA, the integrations with Pax8, Xero, M365 are well thought out, contract billing is a massive bonus.”

    Neil PhilbrookIPAU

    “Gorelo has significantly streamlined our managed offering by automating routine tasks, integrating our operations, and improving overall efficiency.”

    Kristopher JorgensenJorgensen IT
    Questions

    Frequently asked questions from MSPs like you

    How long until we see anything?

    Deploy the agent to a handful of machines and you'll have monitoring and remote access working the same day. You don't have to migrate anything to evaluate it.

    Do we have to move everything at once?

    No. Most MSPs start with monitoring on one client, then bring the service desk across once they trust it, then billing last.

    What about our existing remote access tool?

    You can keep it. There's a ScreenConnect integration, and launch shortcuts for Splashtop, AnyDesk, TeamViewer and RustDesk. Gorelo Connect is there so you don't need a separate license, not to force the issue.

    Is it built for MSPs or is it generic IT software?

    MSPs. Multi-tenant from the ground up. Clients, locations and contacts are first-class, billing is built around billing someone else for the work, and the Client Portal assumes your clients are not your employees.

    Will it work with our accounting package?

    Xero and QuickBooks Online both sync clients, invoices, tax rates and payments.

    Why is the pricing public?

    Because you shouldn't have to sit through a discovery call to find out what something costs. The full price list is on the pricing page, in USD or AUD, monthly or yearly.

    Is anything extra?

    The plan includes everything Gorelo does for your technicians. The one optional add-on is End-User Remote Access, which lets your clients’ contacts remote into their computers from the Client Portal: $5 per contact per month for their own computers, or $20 per contact per month for every computer at their company. It’s off by default.

    Are we locked into a contract?

    No. There are no lock-in contracts, and the 14-day trial doesn't need a credit card.

    Can we talk to someone first?

    Yes, you can book a demo to speak to the team. If you'd prefer to jump straight into a trial, feel free to do so without speaking to anyone.

    Run your MSP on Gorelo

    Try it on your own clients and devices, free for 14 days.

    • 14-day free trial
    • No credit card
    • No lock-ins
    • From $99/user/mo