RMM Software and PSA for Managed Service Providers and IT Professionals
RMM Software and PSA Combined to Empower Your IT operations Team Without Getting in the Way.
Professional Services Automation (PSA)
A collaborative approach to modern ticketing with real time notifications, customizable billing, automations & more
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A help desk where technicians don’t have to go looking for information; the system keeps them updated in real-time.
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Packed with powerful communication and collaboration features, Gorelo makes dealing with Tickets a breeze.
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Create and apply Checklists to Tickets and make sure no steps are missed.
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Flexible management of Contracts allows you to cover all sorts of Billing scenarios.
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Two way integration with Quickbooks and Xero keeps your accounting system synced with Gorelo.
RMM Software (RMM)
Stay updated on how your assets are performing, manage them through dynamic profiles and remote scripting.
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Remote Monitoring and Management features enable your team to support assets at scale.
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Create fully dynamic Powershell scripts and execute them on connected systems, right from within Gorelo
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View and interact with Alerts generated from the Gorelo RMM Agent or 3rd parties
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Define hierarchical asset management policies and let Gorelo Agent distribute and apply them across the IT infrastructure you manage.
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Setup checks on nodes to get alerted when an important endpoint goes down or comes back up.
Power Tools
Increase productivity of your team and get more return on your investments.
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Anything happens on any Ticket, the system displays a Notification with options to Acknowledge, Dismiss or view Details.
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Quick Search finds everything the matches your search term across the entire system, while Deep Search allows for more specific search scenarios like finding a Ticket through some text in one of its Comments.
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Gorelo offers integrations with industry leading collaboration, accounting and systems management applications to avoid creating information silos.
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A white labeled portal with your branding where your customers can manage their own Tickets, fill out Forms and view Assets to stay in the know.
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Your technicians are visiting a site or traveling? They can take Gorelo with them and stay connected with the team and stay update through Push Notifications.
Testimonials
Dont’t just take our word for it. Hear from some of our amazing customers.
Our IT support, remote administration, system health monitoring, and automation have all been made more efficient by implementing Gorelo. We have learned things using this platform that previously required being physically close to the network or device.
Zaifworks LLC
The user-friendly GUI, overall performance, and abundance of functionality offered by Gorelo, all at a reasonable price, appeal to me. Additionally, the product’s development team is motivated, receptive, and committed to expansion.
Outside Tech
Gorelo has surpassed our expectations and outperformed other well-known PSA/RMM combinations. The software is simple to set up and use every day, and new features have been added consistently every week.
Elevate Technology