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🐡 New General – WebSocket connections have been completely rewritten! ⚑ ✨ Enhancements Documents – The content of documents is new indexed for search Tickets – Additional custom events have been added for background logging πŸ“± App – Updated platform API πŸ“± App – Pin code fall back option has been added πŸ› Fixes General

🐡 New Nothing to see here… πŸ‘»πŸ‘»πŸ‘» ✨ Enhancements Search – Asset description field is now indexed and available via search Tickets – Comments now load in from the bottom Tickets – Date separators have been improved Tickets – Checklists now make better use of horizontal space Tickets – Checklists now only show item tooltips

As we continue to push environments to the cloud, running powershell as a scheduled task on a server is quickly going to become outdated and inefficient. Azure Functions in Microsoft’s Azure Cloud are the next iteration of running scheduled or triggered powershell jobs in your customer environments. Azure Functions allow you to connect to all

🐡 New Nothing to see here… πŸ‘»πŸ‘»πŸ‘» ✨ Enhancements Tickets – ‘Incomplete’ and ‘Assigned to me’ filters are now available on checklists Tickets – Assignees can now be saved in checklist templates πŸ› Fixes Tickets – Cursor returns to the comment box after posting private Tickets – Items on Ticket List no longer uncheck after

Below are all of the relevant MSP related Microsoft announcements from December Microsoft Teams 1. Configure your activity feed notifications New Feature × Dismiss alert How this will affect your organization Users will be able to control the type of notifications that appear in their activity feed. Right click on the feed item, and you

🐡 New Documents – Many UX/UI improvements; Draft is automatically saved while editing You can now open a Document in a tab via the 3-dot menu Document list sidebar is larger and allows for more text before clipping Client Focus highlight has been improved for better legibility Floating format menu now appears on text highlight

🐡 New Nothing to see here πŸ‘»πŸ‘»πŸ‘» ✨ Enhancements Tickets – Tab can now be closed with status change Shortcuts – Public comments prompt before posting and @mentions can be added to Shortcuts General – Client Focus has been improved for ease of use General – Dropdown is now only shown when more than a

In a previous article, I showed you how to create an app registration in Azure AD. App registrations have a wide variety of use cases but one of the most powerful for MSPs is being able to run powershell across all customers under management. In this article, I am going to show you how to

Recently, Microsoft has announced a fork of the Defender for Endpoint offering into two plans. Defender for Endpoint has traditionally been an enterprise grade solution and only included in higher level plans such as E5. Over the past few years Microsoft has made this a standalone offering that could be bolted on to other plans

🐡 New Tickets – Detail page has been broken down into components ⚑ ✨ Enhancements Tickets – We now download TPC images to storage πŸ› Fixes Assets – AV icon now displays on Asset Detail as intended Tickets – Checklist items added after a template now work as intended Tickets – Comments no longer fail