The capacity of MSPs, IT specialists, and IT departments to troubleshoot, diagnose problems, or make changes to workstations and machines remotely without having to be on-site with clients and customers has significantly improved thanks to the adoption of remote access software. In the alternative, experts would have to explain the assignment to clients and hope they comprehend it, leaving them with little to no visibility into whether the issues had been solved. Fortunately, these obstacles have been removed thanks to the development of remote access technologies.
Windows 7 or subsequent operating systems can offer the answer via Remote Desktop in numerous ways when it’s necessary to remotely access multiple screens and view multiple monitors at once. You should be aware of the following.
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Using Remote Desktop To View Multiple Monitors
Here are some examples of how to use Remote Desktop for the given purpose. Asking the user to open the Remote Desktop Connection application by using their search bar to look up “Remote Connections” or by remotely accessing their home screen is one approach. They must input the proper authentication information after being requested to click on the program, and they can view connection options by clicking the “Show Options” button.
Navigate to the Display tab and make sure the “Use all my monitors for the remote session” box is checked if you want to use every available monitor for the remote session.
Returning to the General tab and selecting “Save as” will allow MSPs to save these RDP settings as a template. This makes it simple for remote PCs to access the machine without having to continuously enter login information or change settings.
Running Remote Desktop For Multiple Monitors As A Command
Using a command is another way to keep an eye on many screens. Simply open the Run window by pressing the Windows key and R on your keyboard. The session can then be started by typing “mstsc.exe/multimon” and providing the necessary login information.
When you start a remote session, you’ll find that the box indicating that you can use any available monitors for the connection is already checked. It’s important to remember that this only applies to one session, though. It is a better choice for one-time use because the connection settings and login information are not automatically retained on the device.
Manually Changing The RDP File
The third alternative presented here is a more complicated one. To begin, manually input the line “Use Multimon:i:1” in the RDP file that has been opened in Notepad or a web browser. Additionally, you can strengthen security measures by using the “selectedmonitors:s:x1,x2,x16” string to prevent specific monitors from being accessed over TCP on a remote system. The primary monitor is represented by the first number in the string, which should be changed to the numbers of the monitors you want to display.
Any Downsides of Using Remote Desktop We Should Know About?
Despite being a useful free remote access tool, Windows RDP has some restrictions, as is the case with other free programs. The impossibility of changing connection settings while an active session is open is a significant restriction. Therefore, for any changes to take effect, all open sessions and connections must be closed.
Using several machines or connecting computers with distinct operating system versions can be more difficult. For instance, the ability to use Windows 7’s multi-monitor mode is only available on Enterprise or Ultimate releases, necessitating the installation of this build on Windows 8 devices as well.
For some MSPs and IT professionals, using Windows RDP might result in substantial delays, especially when attempting to access numerous displays. When time is money and customer satisfaction is everything, having frozen screens or a lot of latency could offset the benefits of the free product. To access numerous monitors in such circumstances, there are a number of remote access software solutions with improved features and capabilities.
Alternative to Using Remote Desktop
As we previously stated, there are third-party software solutions that can quickly and easily enable you to profit from remote access with several displays if Remote Desktop doesn’t meet all of your needs. Gorelo RMM and PSA Software integrates with ScreenConnect to provide you with seamless remote desktop experience.
Benefiting From Flexible Remote Access
In the current business environment, working remotely is more common than unusual. Remote access is a crucial tool in your technology toolbox to address the needs of clients who work primarily from remote locations, companies that use a hybrid model, multi-site clients, or even employees who travel for work-related reasons. It provides a strong solution to support clients regardless of their location.
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