Dev Stream – 04.24.2020

RMM Scripting – Week 4 This week we focused on running scripts on a repeat schedule on the devices and more. You can now view the live scripts results as they are received from the devices. Worked on Scheduled run screen on web UI. Updated RMM plugin that runs the script to run them on

Have you ever considered the availability of 2 Factor Authentication, also known as Multi-Factor Authentication, as the deciding factor when signing up for a cloud-based software service? Let’s see if you were right to consider it. 2019 was a very bad year for Managed Service Providers (MSP). We saw countless ransomware attacks amounting to millions of Dollars in surrendering costs. While

What is RMM and Does Your Company Need It?

If you ended up here trying to understand what an RMM software is, chances are that you are new to the world of modern IT support. You might have thought about starting your own IT support business, or you might have joined a Tech company with multiple offices around the world. But don’t worry, I’ll walk you through the details you need to know to get started with

Before we delve into this topic, it is important to understand what remote monitoring management mostly consists of. Simply put, RMM is a system used to manage and monitor your clients’ devices remotely. The system allows technicians to manage all the devices in one place, with each device assigned to their respective client’s contact. It also allows technicians to access important hardware and software