Slack + Gorelo
Makes the perfect support and team collaboration system
Slack helps users add context to their team conversations allowing for better understanding and a seamless professional chat.
Different chats can be categorized under different topics according to the different teams or different purposes.
Gorelo’s Slack integration sends ticket details to a target Slack account automatically whenever one of the 3 user-selected ticket events take place.
This allows for ticket notifications to be shared with other team members instantly.
This integration also helps users make necessary collaborations with other team members, request resolutions and conduct spontaneous discussions on how to resolve an issue quickly and effectively.